Why do I feel small crystals or hard lumps inside a Boveda packet?
What you're finding is normal. Occasionally crystals can form in the manufacturing process, but do not impact the performance of Boveda's 2-way humidity control in your humidor.
A brand-new Boveda is pliable, jelly-like, and “squishy.” Sometimes, small crystals or lumps can be felt inside the pack.
Those small crystals or mysterious lumps you’re feeling are simply salt crystals. Occasionally, the mixture of purified water, all-natural salts, and food-grade thickener goes a little heavy on the salts. As a result, small salt crystals that feel like hard lumps can occasionally form. These don’t impact Boveda's performance, effectiveness, or shelf life in any way.
In the rare event a crystal becomes sharp and punctures the pouch, please reach out to us, so we can make it right—at no cost to you, of course.